All relevant information about standards
Unlike laws, norms are voluntary and regulate social coexistence. They acquire a binding character if they are regulated by contracts or if there is a regulation. Using Qualitop as an example, these standards set minimum requirements for the administration of physical activity and health promotion services.
So a standard is about ensuring quality. Quality is defined in different ways. One possible definition is that quality is the degree of congruence between customer expectations of a service or product and its effective characteristics.
There are different ways to influence a norm. Whether this is from within an organisation or as a member of an industry association. At CI Fitness, you can purchase a membership and thereby benefit from one of the added values “a say in the further development of Qualitop”.
Norms are generally accepted rules for human coexistence that are considered binding.
- Fitness Guide